Mylittlepaws

At Mylittlepaws, we strive to ensure the best quality products and customer satisfaction. Please read our policy carefully before placing an order.

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Order Cancellation

Orders can be cancelled only before they are shipped.

Once the order has been dispatched from our warehouse, cancellation will not be possible.

To request a cancellation, please contact us immediately at:
contact@mylittlepaws.in

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Refund Policy

We follow a strict no-refund policy for all orders.

However, refunds may be considered only in the following situations:

• Product not received
• Product lost in transit
• Wrong product delivered
• Product damaged during shipping

If a refund is approved, the amount will be credited to the original payment method within 7–14 business days.

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Return & Replacement Policy

Returns are accepted only if the product received is:

• Damaged
• Defective
• Incorrect

The return request must be raised within 24 hours of delivery.

After verification, our team will initiate a replacement within 2–3 business days.
The replacement product is typically delivered within 4–7 business days after dispatch.

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Damaged or Incorrect Items

Please inspect your order immediately upon delivery. If the product is damaged or incorrect, contact us within 24 hours with your order details and photos/videos of the issue.

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Non-Returnable Items

We do not accept returns for:

• Used products
• Sale or discounted items
• Gift cards
• Custom or personalized products
• Requests made after 24 hours of delivery

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Delivery Delays

Delivery timelines may be affected due to courier delays, weather conditions, or other unforeseen circumstances.
Mylittlepaws is not responsible for delays caused by logistics partners.